Briefings & Updates
We want to keep you in the loop on big news from Call Management Resources, industry trends and things to consider when launching your business forward with a 24/7 call center solution.
We want to keep you in the loop on big news from Call Management Resources, industry trends and things to consider when launching your business forward with a 24/7 call center solution.
March 12, 2020
At Call Management Resources our top priority has always been being there for our clients. Our services act as your front-line and, sometimes, your last resort. Because of this, six years ago we made the important decision to move to a sophisticated work-from-home model, allowing us to control quality at every step. This model ensures that our team is geographically dispersed and insulated from common workplace challenges such as illness.
We know that many of you are very concerned about COVID-19 coronavirus and I want to assure you that our team is prepared.
Additionally, we want to make clear that should you need expanded services or additional help during this potentially challenging time, we’ve got your back.
We are closely monitoring COVID-19 coronavirus and following guidance from health experts and federal agencies, including the Center for Disease Control, and want to assure you that we have comprehensive plans in place allowing us to provide uninterrupted service now and in the event the virus progresses.
Call Management Resources remains as focused as ever on serving all of your call handling needs. We are in this together to contain the spread of the virus and take care of our communities. Thank you for trusting us. Please don’t hesitate to let us know how we can help.
Sincerely,
Malcolm Riggle
President & CEO
Call Management Resources