We help utility clients by triaging customer service requests, providing support and starting helpdesk tickets. Reduce outage times and protect your customers by outsourcing your utility answering solutions to us.

Our US-based agents handle all simultaneous calls that come in during power outages, allowing you to focus on solving the problem at hand. Your customers will not only appreciate being able to speak with a live person but they’ll also be reassured that their concerns are heard and the problem is being resolved.

We offer:

  • 24/7/365 Live Answering
  • Expert, US-based Call Agents
  • Customized Scripts
  • Specialized Call Screening
  •  Voicemail and IVR services
  • Custom Account Design
  • Online Account Access
  • Advanced On-Call scheduling
  • Emergency Dispatching and Escalation
  • Online On-Call Management 
  • Customized Message Delivery  (email, text, voicemail, fax, app, client portal, pager and/or live operator)

Never miss another call. Call us today and we’ll walk you through our affordable and customized call solutions.

Launching your business forward and into the future.

Our progressive and innovative nature allows us to hold ourselves to a high standard of quality, as our mission is to implement solutions that will revolutionize your business for future success. We work endlessly to make sure our experts are constantly working to transform and optimize the operations of your unique business. We are transparent in our work and provide supreme quality services to our clients, enabling us to stay true to our long-term strategy: putting our customers first. It’s time to take your business to another solar system.

Plans & Pricing

More Industries