Our expert agents gather key information from the caller such as name, telephone number, and 5 or 6 questions worth of information. We help with:
  • Detailed notes for all messages – No more lost calls or notes written down on pieces of scrap paper. Messages can be documented in whatever form suits your needs, including email, web, text, voicemail and more.
  • Custom scripts – We’ll work with you to produce a script detailing the information you want your caller to receive.
  • Expert call handling – Your contacts are greeted with professionalism and agents have the information they need about your business to handle all calls with confidence.
  • Error-Free Message Processing – Messages can be sent via text, email, or secure messaging apps or can be downloaded or entered directly into your system.
  • Endless Possibilities – We like to say, “If you can do it on a phone, we can do it for you.” Our experts can design you call flow you desire and our trained, US-based agents can represent your business as if they are in your office.
In this environment we handle everything from basic message taking to emergency call situations. And we can serve thousands of different clients across dozens of industries.

This incredibly valuable service provides so much flexibility in your business and helps you by:

  • Creating more time for you and your staff to be productive and focus on the most important tasks.
  • Increasing coverage and availability for your callers to reach your company with our 24/7 after-hours and overflow answering.
  • Capturing more leads with 24-hour answering service coverage.
  • Enabling you to expand into new markets with our bilingual team handling both your English and Spanish-speaking callers.

Plans & Pricing To Match Every Business

Select a monthly plan below, or create your own rate to quickly start your service.

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Need more than 1,000 minutes or a custom call center solution?

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We serve a diverse range of industries.

With thousands of clients across countless industries, chances are we have answered calls for a business like yours. Companies large and small depend on Call Management Resources to be their frontline for their phone answering needs. From traditional message-taking clients like physicians and attorneys to dispatching accounts for HVAC and order-taking for e-commerce websites, we can custom design a solution that fits your needs.

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