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Now Boarding: Custom Solutions

Custom Solutions Semi-Dedicated Agent Services

In this environment, dedicated agents will provide services and will specialize in the clients call answering solution. These agents will also take calls from the shared agent divisions when not busy with dedicated calls. Hold times will vary based on call volumes but generally will be on the lower end of difficulty.

Custom Solutions Dedicated Agent Services

In this environment, dedicated agents will provide services exclusively for a specified client and hold times will be dictated by the number of dedicated agents the client has contracted.

Select services to launch your business forward:
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Custom Solutions

Agent Services

You have selected the Custom Solutions Custom Solutions Agent Services Package. Before launch, we need a little information to set up a consultation.

    Successful Missions

    Examples of existing clients with Basic Plan:
    • A large real estate firm: Tenant relations, vacancy inquiries
    • A drug and alcohol rehab facility: Insurance prequalification
    • A mid-sized medical practice: Afterhours coverage with dispatch to on-call doctors

    Examples of existing clients with Enhanced Plan:
    • Large property management company: Tenant Relations
    • Fortune 15 pharma co: Bulk pharmaceutical reordering for pharmacy clients
    • Gaming company: General information
    • Medical managed services organization: Afterhours on-call dispatching to nurses

    We serve a diverse range of industries.

    With thousands of clients across countless industries, chances are we have answered calls for a business like yours. Companies large and small depend on Call Management Resources to be their frontline for their phone answering needs. From traditional message-taking clients like physicians and attorneys to dispatching accounts for HVAC and order-taking for e-commerce websites, we can custom design a solution that fits your needs.

    Our Industries