Are you a large company with a lot of customers? We have you covered with comprehensive enterprise solutions. Before we take a single call, we build call applications to meet your business requirements and our US-based call agents are extensively trained on your business goals, culture and way of thinking.
We act as an extension of your business as if we were working in your offices.
We work with some of the biggest companies to provide comprehensive and award-winning customer service. We partner with you to ensure that our dedicated agents meet your requirements and expectation. From thorough screening during the hiring phase to extensive training, we assemble the ideal team or call agents to handle your needs and assist your customers.
We only get better with time because our expertise grows with each call answered and each customer served. We hire US-based remote agents which enables us to always be up and running compared to having a physical location vulnerable to emergency disasters.
We staff and schedule to your specification – making sure that someone is available to answer phone calls, chats and emails – 24/7/365.
When it comes right down to it, businesses need a partner they can rely on for key business operations support. We have been the trusted solution for companies large and small since 1959.
Contact us today and we can build a solution to meet your customer care needs and business requirements.