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How Can a Call Center Help HR?

August 7, 2020

During this time, HR has taken on many tasks that could only be described as “other duties as assigned.” From transitioning employees to remote working and back to in-office to taking temperatures at the door, the work of the human resources department at many companies has increased exponentially in the past few months.

With increased responsibilities and the same size or even decreasing staff, HR professionals are looking for ways to outsource HR processes and functions to account for the extra time many of these new duties require.

Did you know that an outsourced call center can help you with human resources-related functions?

With our T.E.A.M. (Total Employee Attendance Management) solutions, we take call-off calls, notify the proper managers, and alert on-call employees.

Tired of making employment prescreen and first interview calls? Let our trained,

US-based agents make them. Your calls will be recorded and transcribed, saving you countless hours.

We have solutions to make your life easier and save you time and money.

Our T.E.A.M. solutions include:

  • Employee Call-Off Attendance Management
  • Benefits Administration
  • Employment Screening
  • Phone Interviews


The Call Management Resources T.E.A.M. solutions are designed to maximize the efficiency of  HR departments and can be customized to match the needs of your company. If you can do it on a phone, we can do it for you!

Make your life easier, your department more efficient and your employees happier by partnering with Call Management Resources. Contact us today so that we can start working for you!