Are you a big company with a lot of customers? We have you covered. Before we take a single call, we build call applications as specified by your company and our call agents are extensively trained on your business, industry, culture and way of thinking. We act as an extension of your business as if we were working in your offices.
We work with some of the biggest companies in America and Canada to provide the best-in-class, comprehensive and award-winning customer service. We partner with you to ensure that our dedicated agents meet your requirements and expectation. From thorough screening during the hiring phase to extensive training, we assemble the ideal team to handle your needs and assist your customers.
The best part is that we only get better with time because our expertise grows with each call answered and each customer served. We hire both remote agents who work from home, as well as associates who work in our call center facilities. We staff and schedule to your specification – making sure that someone is available to answer phone calls, chats and emails – 24/7/365.
When it comes right down to it, businesses need a partner they can rely on for key business operations support. We have been the trusted solution for companies large and small since 1959.
Contact us today and we can build a solution to meet your customer care needs and business requirerments.