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Answering Medical Calls Since 1959

We understand that providing answering services for the medical profession is a demanding and complex task that requires a high level of professionalism and accuracy from our call agents. We have developed our call answering solutions to meet the needs of today’s connected medical staff.

From single physician practices to large clinics and hospitals, we offer solutions that far surpass the limitations that medical answering services once had. We are a leader in the medical messaging industry.

Remain available to your patients at any time of the day or night with our customizable medical answering services.

Effectively coordinate after-hours care even after your office is closed. Urgent messages can be texted, paged, emailed or called directly to an on-call in order to accommodate your patients quickly and ensure customer retention.

We offer:

• Customized 24/7 live answering, allowing you and your staff time to focus on existing patients, customers and projects without interruption.
• Cost and efficiency-focused answering. We focus on taking care of your patients in a timely and efficient manner to cut your costs.
• Emergency dispatching and escalation. Based on your customized script, we will know what is a true emergency and follow your instructions to the letter.
• Real-time Online On-Call Management. Your staff can easily manage any on-call schedule and determine who gets calls when and in which order.
• Customized Message Delivery.  You and your staff receive messages the way you want them – secure messaging app, email, cell, voicemail, fax, online, pager and/or a live call agent.

Contact us today so that we can build an answering solution to work for your organization.