Government agencies have a responsibility to be cost-conscious but this often means fewer resources, over-worked staff and occasionally frustrated customers. By outsourcing call functions to Call Management Resources, any governmental entity can cut costs, increase efficiency, and relieve employee stress!
Does your staff spend a lot of time answering basic questions about your hours, your location or necessary documentation? With our answering solutions, we can handle these calls at a fraction of the cost of full-time staff.
Using Call Management Resources to screen calls and answer questions allows you to filter the most important and time-sensitive issues to your best people. We also work to reduce the “culture of interruption” faced by many government agencies. By not having to worry about a constantly ringing phone, your staff can focus on larger projects, more intense problems and improved efficiency.
We offer:
If you never want to miss another call, call us today and we’ll walk you through our affordable and customized options and respond to any RFP’s you may have.