Briefings & Updates
We want to keep you in the loop on big news from Call Management Resources, industry trends and things to consider when launching your business forward with a 24/7 call center solution.
We want to keep you in the loop on big news from Call Management Resources, industry trends and things to consider when launching your business forward with a 24/7 call center solution.
January 7, 2022
Webb to Grow Partnerships As Call Management Resources Experiences Rapid Growth
Call Management Resources, named one of America’s Fastest-Growing Private Companies by Inc. 5000, announced today that Mimi Webb will return to the 62-year old Call Center Company company as Director of Partner Engagement. Webb returns to Call Management Resources after a 3-year hiatus working in partner engagement at Mammoth Packaging and Blue Label.
“Returning to the Call Management Resources team is an opportunity I could not pass up,” said Webb. “CMR’s tireless pursuit of service excellence, their commitment to diversity and inclusion, and their emphasis on employee happiness made this such an easy decision.”
Webb formerly served as Associate Director of Partner Engagement at Call Management Resources from 2016 through 2019. ”Mimi’s dedication to her clients is legendary and fundamentally aligned with our core values. I am so thrilled to have her back on the team, leading our partner engagement efforts. We’ve set ambitious service and growth goals for 2022 and beyond, and I know that with Mimi in this key role, we will simply get there faster.” said Chad P. Frye, Vice President of Strategic Development.
“We’re extremely excited to have Mimi back.” commented Malcolm Riggle, President and CEO. “I am confident that her drive and commitment to building strong client relationships will further accelerate growth at Call Management Resources and position us to continue to be one of America’s fastest-growing private companies.”
Answering calls for companies throughout the United States and Canada, Call Management Resources’ clients will find Mimi to be a driving force behind the company’s reputation for excellence in the call center and answering service industry nationwide. Webb will transition to her new role In early January.