Briefings & Updates
We want to keep you in the loop on big news from Call Management Resources, industry trends and things to consider when launching your business forward with a 24/7 call center solution.
We want to keep you in the loop on big news from Call Management Resources, industry trends and things to consider when launching your business forward with a 24/7 call center solution.
April 4, 2019
Improving a business is the goal for every single business owner out there. The most successful companies are those that can see the bigger picture, make room for improvement and keep moving forward. Let’s take a look at seven ways that you can advance your business today. 1. Set A Goal The only way you […]
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March 25, 2019
We have better access to information today more than we ever have before, but that doesn’t make us easier to reach by the big name brands out there. Consumers are savvier than ever, with more people being picky about who they choose to do business with and to whom they stay loyal now than ever […]
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March 7, 2019
At Call Management Resources, we work with a lot of businesses and learn a lot about how people problem solve. Today we are going to talk a little bit about what we’ve observed when helping our clients during their busy season. Having a busy season can be great. It’s exciting to help more customers and […]
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February 26, 2019
The demands of running a business can often look like a juggling act: making sure suppliers are on time, employees are productive and customers are happy. Today, customers demand instant access to your business and often expect to be able to talk to a live person day or night. The more consumed with the day-to-day […]
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January 5, 2019
You’ve probably heard our voice before but Cosmo is the new face of Call Management Resources. He is the embodiment of Call Management Resources and everything you’ve come to expect from our call center agents: friendly, helpful, quality-driven, tech-savvy and pretty darn smart too. We really like him and we think you will too. Along […]
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December 7, 2018
We’ve all heard about the devastating toll that addiction takes on a family. Often the child of an addict pays the greatest price; an absent parent, lonely nights, a missed birthday. At Call Management Resources, we wanted to make this Christmas a little brighter for kids who have experienced this struggle. From Dec. 3 to […]
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November 28, 2018
Joined by Columbus City Councilmember Michael Stinziano and Columbus Women’s Commission Executive Director Shelly Beiting at Columbus City Hall, Call Management Resources President and CEO Malcolm Riggle signed The Columbus Commitment, an employer-led initiative to close the gender wage gap in Columbus. “We come here to make the commitment not only in central Ohio but […]
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