Briefings & Updates
We want to keep you in the loop on big news from Call Management Resources, industry trends and things to consider when launching your business forward with a 24/7 call center solution.
We want to keep you in the loop on big news from Call Management Resources, industry trends and things to consider when launching your business forward with a 24/7 call center solution.
June 30, 2021
It’s beginning to look a lot like Christmas! Well, not for most people, but if you are in the retail and e-commerce business, you are probably gearing up for the holiday season. The economy will be booming and sales will be brisk. You are probably planning large stocks of your products to be on hand, […]
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May 20, 2021
Everyone knows the real estate market is, well, insane right now. If you are a real estate agent, you are probably used to putting a house on the market and being swamped with questions and requests for showings within minutes of listing it on the MLS. How are you finding time to do everything needed […]
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February 25, 2021
At Call Management Resources, we work with almost every type of business imaginable across many industries. Because of this, it gives us a unique vantage point over trends in the business world as our clients and potential customers communicate their plans for their upcoming year and services they will need based on their forecasted business […]
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February 22, 2021
As if the pandemic shutdown last year wasn’t enough, the tragic and difficult power disruptions and weather events in Texas this past week are just another reminder that disaster planning needs to be a top priority for all companies. Planning for unforeseeable events can mean the difference between a business weathering a storm and being […]
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January 28, 2021
You made it through one of the most challenging years for almost every business. Even in a good year, the demands of running a business can often look like a juggling act: making sure suppliers are on time, employees are productive and customers are happy. Today, customers demand instant access to your business and often […]
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January 21, 2021
Are you finding your days busy with the basic operations of your business? Taking client calls, managing employees, interacting with vendors, trying to generate new business and fulfill the work your customers pay you to produce can seem overwhelming. While hiring new employees can be cost-prohibitive in this economy, especially for small businesses, smart professionals […]
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January 13, 2021
Being an entrepreneur comes with a lot of benefits, but it also comes with a lot of challenges. I have had many rewarding times watching my business grow, and many others staring at the ceiling fan into the long hours of the night worrying about a business issue. One thing is universal; in 2020 we […]
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December 22, 2020
There are only a few days left of the year before tax season will be in full swing. This will surely be unlike any other with clients meeting with you remotely and others having tax questions and situations you haven’t encountered before because of the chaotic year that was 2020. It will be busy but […]
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December 7, 2020
Congratulation. You’ve almost made it through one of the worst years for most businesses. While we are not out of the woods yet, there is light at the end of the tunnel with vaccines on the horizon and hope that business will return to pre-covid levels sometime in 2021. Is your business ready to thrive […]
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November 24, 2020
With many people staying at home and opting for carry-out, delivery and curbside pickup, businesses from restaurants to e-commerce websites are finding high numbers of customer service calls are overwhelming their in-house staff. One missed call, busy signal or long hold time could be the difference between a new customer or a lost sale. Did […]
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