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Preparing for the Tax Time Rush?

October 20, 2020

It’s almost that time of year again when accountants go into the office at sun up and don’t leave until late into the evening. Your family starts to forget who you are. Yes, it is almost tax time again.  Is your firm ready even with all of the challenges 2020 has thrown at us? Are […]

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Why Staff-Up Your Call Center for the Holidays?

September 29, 2020

Are you getting ready for the rush of orders for the holiday season? Do your plans include adding staff to help potential customers and handle customer complaints?  While many people prefer to order products and find product information online, research shows that when a customer is confused with the order process or has trouble finding […]

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How Can a Call Center Help HR?

August 7, 2020

During this time, HR has taken on many tasks that could only be described as “other duties as assigned.” From transitioning employees to remote working and back to in-office to taking temperatures at the door, the work of the human resources department at many companies has increased exponentially in the past few months. With increased […]

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Virtual Receptionist – The Solo Shop’s Best Friend

July 22, 2020

Running your own business is a huge challenge. From finding new clients to handling customer requests to making sure your equipment is running properly, the demands of going it on your own can seem daunting at times.  What if you could add staff for as little as $1 per day? The most successful freelancers, consultants […]

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Let Us Capture Every Lead and Dispatch Maintenance

July 10, 2020

Property management can be a 24/7 job. Between showings and lease signings during the day and maintenance requests at night, the job can seem nonstop at times.  Whether you are a real estate investor managing a few of your own properties or a management company with a large portfolio, spending time on the phone capturing […]

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Preparing for the Unknown

June 12, 2020

2020 has proven that even the best business planning can’t account for every curveball, all the time. The past few months have shown that in order for businesses to survive, they must ready backup and offsite resources to be deployed at a moment’s notice, all while keeping expenses low. We can help in good times […]

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Taking More Orders By Phone? We Can Help

May 28, 2020

From restaurants shifting to a majority of carryout business to retail businesses fulfilling more online orders, the phone has started ringing for many businesses during the past few months. The best of predictions seem to indicate that this new normal will last well into the fall or even the new year. Is your business receiving […]

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Win Business in This Recession

May 20, 2020

Winning new business right now, in this economic downturn, is tough at best. Companies that capture every lead and provide the best customer service will win. They always do. Many businesses have shifted their customer service focus to the web and social media because of limited staff while missing the customers that desire the over-the-phone […]

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Summer Heat Won’t Be on Lockdown – Prepare for the HVAC Rush

May 1, 2020

Anyone in the HVAC business knows that demand changes with the seasons. Sometimes it’s manageable and easy to stay on top of, other times you can be deluged and find it all but impossible to keep up with the influx of calls and messages. As we approach the summer months, many will be turning on […]

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Weathering the Downturn With A Customer Service Partner

April 23, 2020

Times are tough for almost all businesses. Those that are still operating are facing the prospect of doing more work with less staff and sales pipelines that have slowed to a trickle. While business owners have been able to rely on past experiences to weather typical downturns, this pandemic has no comparable benchmarks in modern […]

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Launching your business forward and into the future.

Our progressive and innovative nature allows us to hold ourselves to a high standard of quality, as our mission is to implement solutions that will revolutionize your business for future success. We work endlessly to make sure our experts are constantly working to transform and optimize the operations of your unique business. We are transparent in our work and provide supreme quality services to our clients, enabling us to stay true to our long-term strategy: putting our customers first. It’s time to take your business to another solar system.

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